JR55440: Incorrect log on error message when waiting for email verification

APAR status

• Closed as program error.

Error description

• If a registered shopper attempts to log on to the store before
  activating the account through an email verification, then the
  following error is displayed:
  
  'Your account is pending approval. You cannot use this account
  until it has been approved. Contact you site administrator
  regarding your access.'
  
  The error message is misleading. The message should notify the
  shopper to activate the account by checking for an automated
  email that was sent from the store.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7.
  
  PROBLEM ABSTRACT:
  Incorrect log on error message when waiting for email
  verification
  
  BUSINESS IMPACT:
  A shopper is given incorrect instructions on how to resolve a
  log on problem.
  
  RECOMMENDATION:
  

Problem conclusion

• Updated error messages for various log on scenarios.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP