JR55252: DataExtract.bat fails in WebSphere Commerce Developer

APAR status

• Closed as program error.

Error description

• The DataExtract utility fails when you extract catalog data for
  the IBM Digital Analytics. The issue occurs because the
  DataExtract utility references an incorrect JAR file version:
  "com.ibm.ws.webservices.thinclient_7.0.0.jar"
  
  WebSphere Commerce Developer Version 8 requires WebSphere
  Application Server 8.5.5.7 or later, therefore the JAR file
  should be:
  "com.ibm.ws.webservices.thinclient_8.5.0.jar"
  
  When the DataExtract utility fails, you might see an error
  similar to the following message in the log:
  
  An exception was caught: java.lang.RuntimeException:
  java.lang.NoClassDefFoundError:
  com.ibm.ws.security.util.AccessController
  Application message:
  An unexpected error occurred when attempting to load the data.
  The error message was: java.lang.NoClassDefFoundError:
  com.ibm.ws.security.util.AccessController
  Exception message:
  java.lang.NoClassDefFoundError:
  com.ibm.ws.security.util.AccessController
  Stack trace:
  java.lang.RuntimeException: java.lang.NoClassDefFoundError:
  com.ibm.ws.security.util.AccessController
  	at
  com.ibm.commerce.foundation.dataload.DataLoaderMain.execute(Data
  LoaderMain.java:487)
  	at
  com.ibm.commerce.foundation.dataload.DataLoaderMain.main(DataLoa
  derMain.java:215)
  Caused by: java.lang.NoClassDefFoundError:
  com.ibm.ws.security.util.AccessController
  	at
  com.ibm.ws.webservices.engine.components.logger.LogFactory.creat
  eLogFactory(LogFactory.java:141)
  	at
  com.ibm.ws.webservices.engine.components.logger.LogFactory.<clin
  it>(LogFactory.java:98)
  	at java.lang.J9VMInternals.initializeImpl(Native Method)
  	at java.lang.J9VMInternals.initialize(J9VMInternals.java:235)
  	at
  com.ibm.ws.webservices.engine.soap.MessageFactoryImpl.<clinit>(M
  essageFactoryImpl.java:103)
  	at java.lang.J9VMInternals.initializeImpl(Native Method)
  	at java.lang.J9VMInternals.initialize(J9VMInternals.java:235)
  	at
  com.ibm.ws.webservices.engine.soap.SAAJMetaFactoryImpl.newMessag
  eFactory(SAAJMetaFactoryImpl.java:56)
  	at
  javax.xml.soap.MessageFactory.newInstance(MessageFactory.java:15
  8)
  	at
  javax.xml.soap.MessageFactory.newInstance(MessageFactory.java:12
  3)
  	at
  com.ibm.commerce.foundation.common.util.sdo.SDOHelper.<clinit>(S
  DOHelper.java:142)
  	at java.lang.J9VMInternals.initializeImpl(Native Method)
  	at java.lang.J9VMInternals.initialize(J9VMInternals.java:235)
  	at
  com.ibm.commerce.foundation.client.facade.bod.AbstractBusinessOb
  jectDocumentFacadeClient.<clinit>(AbstractBusinessObjectDocument
  FacadeClient.java:129)
  	at java.lang.J9VMInternals.initializeImpl(Native Method)
  	at java.lang.J9VMInternals.initialize(J9VMInternals.java:235)
  	at java.lang.J9VMInternals.initialize(J9VMInternals.java:202)
  	at java.lang.J9VMInternals.initialize(J9VMInternals.java:202)
  	at
  com.ibm.commerce.foundation.dataload.datareader.AbstractReaderMe
  diator.authenticateUser(AbstractReaderMediator.java:404)
  	at
  com.ibm.commerce.foundation.dataload.datareader.AbstractReaderMe
  diator.getAllRelatedStores(AbstractReaderMediator.java:444)
  	at
  com.ibm.commerce.foundation.dataload.datareader.AbstractReaderMe
  diator.init(AbstractReaderMediator.java:276)
  	at
  com.ibm.commerce.catalog.dataload.datareader.CatalogGroupReaderM
  ediator.init(CatalogGroupReaderMediator.java:72)
  	at
  com.ibm.commerce.foundation.dataload.AbstractBusinessObjectLoade
  r.initializeDataReaders(AbstractBusinessObjectLoader.java:1686)
  	at
  com.ibm.commerce.foundation.dataload.AbstractBusinessObjectLoade
  r.init(AbstractBusinessObjectLoader.java:391)
  	at
  com.ibm.commerce.foundation.dataload.BusinessObjectExtractor.ini
  t(BusinessObjectExtractor.java:61)
  	at
  com.ibm.commerce.foundation.dataload.DataLoaderMain.execute(Data
  LoaderMain.java:430)
  	... 1 more
  Caused by: java.lang.ClassNotFoundException:
  com.ibm.ws.security.util.AccessController
  	at java.net.URLClassLoader.findClass(URLClassLoader.java:600)
  	at java.lang.ClassLoader.loadClassHelper(ClassLoader.java:777)
  	at java.lang.ClassLoader.loadClass(ClassLoader.java:750)
  	at
  sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:326)
  	at java.lang.ClassLoader.loadClass(ClassLoader.java:731)
  	... 27 more
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Developer Version 8.
  
  PROBLEM ABSTRACT:
  DataExtract.bat fails in WebSphere Commerce Developer
  
  BUSINESS IMPACT:
  Cannot export the catalog in WebSphere Commerce Developer.
  
  RECOMMENDATION:
  

Problem conclusion

• Fixed the script to change the JAR name from
  com.ibm.ws.webservices.thinclient_7.0.0.jar to
  com.ibm.ws.webservices.thinclient_8.5.0.jar.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R800 PSY

     UP