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JR55149: Management Center's Marketing Content and Email Template editor does not render correctly

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When editing or creating an Email Template in the Management
    Center Marketing tool, the editor does not render correctly,
    which prevents the user from being able to edit the Email's
    content. The Marketing Content editor also has a similar issue
    when creating content that has a 'Single click' action link.
    
    This issue is due to a stack overflow. The following error
    message might appear in the browser's console:
    
    RangeError: Maximum call stack size exceeded
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 8 users who use the Marketing Tool to
     manage Email Templates and Marketing Content.
    
    PROBLEM ABSTRACT:
    Management Center's Marketing Content and Email Template editor
    does not render correctly
    
    BUSINESS IMPACT:
    Business users are unable to edit marketing email templates or
    create marketing content that contain single link actions.
    
    RECOMMENDATION:
    

Problem conclusion

  • Fixed the editors so that opening the editors no longer result
    in the call stack size being exceeded.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR55149

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-21

  • Closed date

    2016-02-03

  • Last modified date

    2016-02-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
12 December 2021