IBM Support

JR55143: Cannot generate SKUs for products with unsaved attributes

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In Management Center, if you try to generate SKUs for a new
    product before you save any product changes, an error is
    displayed in the Management Center console and SKUs are not
    generated.
    
    After you save the product, SKU generation will not work for any
     products and there are no errors to indicate that SKUs were not
     generated.
    
    The issue is caused by an unhandled Null Pointer Exception.
    

Local fix

  • Restart Management Center.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 users who generate SKUs within
    Management Center.
    
    PROBLEM ABSTRACT:
    Cannot generate SKUs for products with unsaved attributes
    
    BUSINESS IMPACT:
    Business users are no longer able to generate SKUs in Management
     Center until the user logs out and the browser is restarted.
    
    RECOMMENDATION:
    

Problem conclusion

  • Additional null pointer checks were added to the code to prevent
     the exception.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR55143

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-20

  • Closed date

    2016-02-02

  • Last modified date

    2016-02-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
02 February 2016