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JR55063: A timeout is not occurring on the Checkout page

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If a registered shopper idles on the Checkout page, the shopper
    is automatically relogged in and never times out.
    
    The issue occurs because sessions never expire when the request
    that triggers the timeout is an AjaxAction.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 Fix Pack 8 and later, or Version 8.
    
    
    PROBLEM ABSTRACT:
    A timeout is not occurring on the Checkout page
    
    BUSINESS IMPACT:
    Sessions never expire on the Checkout page.
    
    RECOMMENDATION:
    

Problem conclusion

  • Improve the timeout handling of the
    AbstractHttpBrowserAdapter.preInvokeAjaxCommand().
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR55063

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-06

  • Closed date

    2016-02-04

  • Last modified date

    2016-03-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021