JR55047: The 'SendMarketingTriggers' scheduled job throws NullPointerException

APAR status

• Closed as program error.

Error description

• When the SendMarketingTriggers scheduled job is executed, a
  NullPointerException is thrown if there are active web
  activities that use "Best Sellers" or "Top Browsed" actions. The
   exception error is similar to the following message:
  
  00000199 DisplayProduc E
  com.ibm.commerce.marketing.commands.elements.DisplayProductRanki
  ngActionTaskCmdImpl forwardTriggersForProcessing exception:
                              java.lang.NullPointerException
      at
  com.ibm.commerce.marketing.content.resources.EMarketingSpotResou
  rceManager.issueEMarketingSpotNameInvalidations(EMarketingSpotRe
  sourceManager.java:916)
      at
  com.ibm.commerce.marketing.commands.elements.DisplayProductRanki
  ngActionTaskCmdImpl.invalidate(DisplayProductRankingActionTaskCm
  dImpl.java:467)
   ....
  
  
  The NullPointerException should not appear in the log files.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7 and 8 users who use Best Sellers or
  Top Browsed web activities.
  
  PROBLEM ABSTRACT:
  The 'SendMarketingTriggers' scheduled job throws
  NullPointerException
  
  BUSINESS IMPACT:
  Trace logs shows exceptions.
  
  RECOMMENDATION:
  

Problem conclusion

• The marketing code was fixed to not throw the
  NullPointerException when executing the SendMarketingTriggers
  scheduled job.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP