IBM Support

JR54937: Incorrect customer segments returned from transaction cache

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APAR status

  • Closed as program error.

Error description

  • When adding or removing customer segments from a user, the
transaction cache is not updated.  The changed data might not be
 used until after the current transaction is committed.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
- WebSphere Commerce Version 7 Fix Pack 6 and later.
- WebSphere Commerce Version 8.

PROBLEM ABSTRACT:
Incorrect customer segments returned from transaction cache

BUSINESS IMPACT:
Functionality that relies on the customer segment being used in
the same transaction as it was changed might use stale
information, which can cause incorrect results.

RECOMMENDATION:

    



Problem conclusion


    

  • The transaction cached customer segment information is now
invalidated in the transaction cache when the data is changed.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR54937
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2015-12-08
    • 

  • Closed date
    2016-01-08
    • 

  • Last modified date
    2016-01-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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