JR54837: Duplicate merchandising association information of the same category-level SKU is displayed in the reference tab

APAR status

• Closed as program error.

Error description

• This error only occurs if you recently created a new
  category-level SKU, updated this SKU by adding another catalog
  entry as the merchandising association, and then go to the
  referenced objects grid of that catalog entry to view the
  merchandising association reference.
  
  If you start with a clean session, the reference grid will only
  have one object, which is the entry that is returned by the call
   to the catalog entry web service.
  
  The problem occurs because the web service that returns the
  referenced category-level SKU does not return the parent product
   of the newly created SKU. Therefore, the Management Center
  framework interprets the object that is returned by the web
  service as a different object from the one that was just
  created. This results in duplicate references in the grid.
  

Local fix

• Log out and then log in to the Management Center.
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7 and 8.
  
  
  PROBLEM ABSTRACT:
  Duplicate merchandising association information of the same
  category-level SKU is displayed in the reference tab
  
  BUSINESS IMPACT:
  The business user sees duplicate objects in the reference tab in
   this particular scenario.
  
  RECOMMENDATION:
  

Problem conclusion

• Change the web service which returns the referenced
  category-level SKU so that the service returns the parent
  product information for the category-level SKU.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP