IBM Support

JR54785: Breadcrumb trail is incorrect with linked sales categories

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APAR status

  • Closed as program error.

Error description

  • When a category is linked to multiple Sales Category,  the
    breadcrumb trail displays shortest path on the Product details
    page.
    
    Example scenarios:
    1) When a shopper browses to a Product details page, the
    breadcrumb trail displays shortest path.
    For example, if a shopper browses to "Spring Sales > New Arrival
     > Vitamins", and then clicks any product in the list, the
    breadcrumb trail is:
    "Home\Winter Sales\Vitamins\<productName>" but it should be
    "Home\Spring Sales\New Arrival\Vitamis".
    
    2) When a shopper searches "Vitamins" and through the Category
    facet, browses the path as "Spring Sales > New Arrival >
    Vitamin", the breadcrumb trail changes to:
    Home\Search:vitamins\Winter Sales\Vitamins
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce V7 users on Feature Pack 7 with a store based
     on the Aurora starter store.
    
    PROBLEM ABSTRACT:
    Breadcrumb trail is incorrect with linked sales categories
    
    BUSINESS IMPACT:
    Shopper sees wrong breadcrumb trail.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated the Catalog entry list widget to check the available
    breadcrumb trails from search and uses the correct breadcrumb.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR54785

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-11-23

  • Closed date

    2015-12-24

  • Last modified date

    2015-12-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021