IBM Support

JR54675: Character encoding reverts back to default setting

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APAR status

  • Closed as program error.

Error description

  • When you run utilities, the character encoding of configuration
    files (such as wc-server.xml or instance.xml) switch back to the
     default value if you set a different encoding method.
    
    For example, for runtime environments, the default character
    encoding is ISO-8559-1. If you manually change the encoding to
    UTF-8, and then run the MigrateEncryptedInfo utility, the
    encoding is switched back to ISO-8559-1.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 and 8 environments.
    
    PROBLEM ABSTRACT:
    Character encoding reverts back to default setting
    
    BUSINESS IMPACT:
    Administrators need to continuously change the character
    encoding if they do not want to use the default setting.
    
    RECOMMENDATION:
    

Problem conclusion

  • Code was updated to read the encoding in the configuration file,
     and use the appropriate encoding instead of the default value.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR54675

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-11-05

  • Closed date

    2015-12-16

  • Last modified date

    2015-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
12 December 2021