JR54637: Marketing email templates generate incorrect URLs

APAR status

• Closed as program error.

Error description

• When you use an Email Template to send a marketing email message
  to a shopper, the master catalog ID is used in the links to
  products or categories that are included in the email content.
  These links do not work properly if the product or category is
  from a sales catalog.
  

Local fix

Problem summary

• USERS AFFECTED:
  Websphere Commerce Version 7 or Version 8 users who use
  Marketing Email Templates.
  
  PROBLEM ABSTRACT:
  Marketing email templates generate incorrect URLs
  
  BUSINESS IMPACT:
  Shoppers might be redirected to the wrong catalog when clicking
  on recommendation links that are included in marketing emails.
  
  RECOMMENDATION:
  

Problem conclusion

• Modified the <e-mail:Link> tag to use the catalogId that is
  associated with the store's default catalog. If no default
  catalog is specified for the store, then the store's master
  catalog is used.
  
  In some scenarios, the business user might want to manually
  specify which catalogId to use in the links. A new optional flag
   named "overrideCatalogId" was added to the "Display catalog
  entry", "Display category", "Issue Coupon", "Add to shopping
  cart", and "Add to wish list" predefined click actions.
  
  This flag allows the business user to specify which catalog ID
  to use in the email links, and will override the logic to use
  the default or master catalog.
  
  For example: <e-mail:Link type="category" categoryId="10034"
  name="Dairy" emailaction="0" linkname=""
  overrideCatalogId="10001" useHttp="false"/>.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC COM PROF ED

• Fixed component ID

  5724I4000

Applicable component levels

• R700 PSY

     UP