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JR54321: Cannot access storefront on first visit after enabling X.509 certificates

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If you enable X.509 certificates for authentication, a "500
error" occurs when a shopper first visits the store after the
enablement.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce V7 users who want to enable X.509 certificate

PROBLEM ABSTRACT:
Cannot access storefront on first visit after enabling X.509
certificates

BUSINESS IMPACT:
Shopper encounters an error and might think that the store is
unavailable.

RECOMMENDATION:

    



Problem conclusion


    

  • Commit the transaction right after the session EJB is created so
 that shoppers do not encounter an error.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR54321
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-09-17
    • 

  • Closed date
    2015-12-13
    • 

  • Last modified date
    2015-12-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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