JR54110: Generic Error occurs when a shopper attempts to change the store language on a page with a non-SEO URL

APAR status

• Closed as program error.

Error description

• If your Aurora starter store contains category pages that do not
  have SEO keywords to generate SEO URLs, shoppers cannot change
  the store language when they are on that particular page.
  
  A generic error displays because the URL that is generated
  includes a pound character (#). For example:
  https://hostname.com/webapp/wcs/stores/servlet/CategoryDisplay?c
  atalogId=10051%23facet%3A&categoryId=46501&langId=-7&storeId=201
  95
  
  The catalogId looks like it is being set to "10051#facet:"
  
  WebSphere Commerce search processes query parameters and cannot
  handle a redirect URL with the pound character (#).
  

Local fix

• Update the StoreCommonUtilities.js file by changing the
  "switchLanguageCurrency" method. Add an "or" condition to also
  account for CategoryDisplay pages.
  Note: An interim fix does not update your already published
  stores. For your published Aurora starter store, you need to add
   the following change manually:
  
  Change from:
   // get rid of anything after pound sign(#) in the URL if it is
  a SearchDisplay request.
   // search processes the query parameters and cannot handle a
  redirect URL with pound sign(#)
   if (browserURL.indexOf('SearchDisplay') != -1 &&
  browserURL.indexOf('#') != -1) {
  
  To:
  
   // get rid of anything after pound sign(#) in the URL if it is
  a SearchDisplay request.
   // search processes the query parameters and cannot handle a
  redirect URL with pound sign(#)
   if ((browserURL.indexOf('SearchDisplay') != -1 ||
  browserURL.indexOf('CategoryDisplay') != -1 ) &&
  browserURL.indexOf('#') != -1) {
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce V7 users on Feature Pack 5 or later using the
   Aurora starter store.
  
  PROBLEM ABSTRACT:
  Generic Error occurs when a shopper attempts to change the store
   language on a page with a non-SEO URL
  
  BUSINESS IMPACT:
  Shoppers cannot change store languages on some store pages.
  
  RECOMMENDATION:
  

Problem conclusion

• Update a method in the StoreCommonUtilities.js file to generate
  appropriate URLs for non-SEO category pages.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP