APAR status
Closed as program error.
Error description
Preview of a Managed File with a filename containing special characters such as a space or plus sign returns 404 error code when storage_type=-1 or when CMSMALLFILE / CMLARGEFILE table is empty. Note that if storage_type <> -1 then CMSMALLFILE / CMLARGEFILE should not be empty.
Local fix
Do not use filenames with special characters in them.
Problem summary
USERS AFFECTED: Commerce Management Center business users using Attachment tool to preview managed files. PROBLEM ABSTRACT: Preview of Managed File with special character in filename fails when storage_type=-1 or CMSMALLFILE/CMLARGEFILE table is empty BUSINESS IMPACT: Business user on CMC cannot preview managed file when file name contain special characters and when the managed file is only available in the file system, not the database. RECOMMENDATION:
Problem conclusion
Instead of using the HttpServetRequest's pathInfo and servletPath to construct the forward path for the URL, the code was changed to use the requestURI and contextPath.
Temporary fix
Comments
APAR Information
APAR number
JR53981
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-07-30
Closed date
2015-08-10
Last modified date
2015-08-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021