JR53912: Some keyword suggestions can lead to empty search results if the keyword belongs to a different store, catalog or Catalog Filter

APAR status

• Closed as program error.

Error description

• When viewing keyword auto-suggestions on a store, there are
  keyword suggestions for products that the user is not entitled
  to see. When a shopper searches the store by using any of these
  keywords, the shopper is directed to an empty search results
  page.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce V7 users on Feature Pack 7 or later who use
  catalog filters and have keyword auto-suggestions enabled.
  
  PROBLEM ABSTRACT:
  Some keyword suggestions can lead to empty search results if the
   keyword belongs to a different store, catalog or Catalog Filter
  
  BUSINESS IMPACT:
  Some of the keyword suggestions might lead to an empty search
  results page.
  
  RECOMMENDATION:
  

Problem conclusion

• Provided a configuration to use search based keyword suggestions
   which performs an actual search query that respects a shopper's
   context.
  
  The following configuration can be set in the
  \Search\xml\config\com.ibm.commerce.catalog-ext\wc-component.xml
   file:
  
  <_config:property name="SearchBasedKeywordSuggestions"
  value="true" />
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP