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JR53790: Error activating content recommendation activity with deleted co ntent

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APAR status

  • Closed as program error.

Error description

  • When marketing content is deleted after being associated with a
    marketing activity in a Recommend Content action, the user is
    unable to activate the marketing activity in Management Center.
    
    Instead of the marketing activity being activated, the user is
    presented with two error messages "The specified content in the
    Content table cannot be found" and "The activity cannot be
    activated. Check any additional error messages for details."
    

Local fix

  • The business user can work around this error by adding another
    Marketing Content into the Content Recommendation list, save the
     changes, then remove the Marketing Content that was just added.
     Once saved, the user will be able to activate the activity
    again.
    

Problem summary

  • USERS AFFECTED:
    Websphere Commerce Users on v7 who use Management Center to
    manage Marketing Content and Marketing Activities
    
    PROBLEM ABSTRACT:
    Error activating content recommendation activity with deleted
    content
    
    BUSINESS IMPACT:
    Business users are unable to activate Marketing Activities that
    previously referenced Marketing Content that has since been
    deleted.
    
    RECOMMENDATION:
    

Problem conclusion

  • Additional logic was added so that when marketing content is
    deleted, any references to it are also removed from all
    Marketing Activities.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53790

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-07

  • Closed date

    2015-07-28

  • Last modified date

    2015-07-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021