JR53777: 'Compare Products' page returns "Your compare zone is empty" mes sage when the category name contains a special character

APAR status

• Closed as program error.

Error description

• If a category name (CATGRPDESC.NAME) contains a special
  character such as an apostrophe (') or pound (#) sign, the
  compare products function in Aurora does not work for that
  category.
  
  The 'Compare Products' page shows the following message:
  "Your compare zone is empty. If you would like to compare the
  items, add items to compare."
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce V7 Feature Pack 7 or later.
  
  PROBLEM ABSTRACT:
  'Compare Products' page returns "Your compare zone is empty"
  message when the category name contains a special character
  
  BUSINESS IMPACT:
  Shoppers cannot compare products.
  
  RECOMMENDATION:
  

Problem conclusion

• Added a fix to escape the apostrophe character and other special
   characters.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP