JR53534: TRUSTED SESSIONS EXCEEDED ISSUE

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Download ISF roll-up 6 for InfoSphere Information Server Version 11.3.1.2
Download ISF roll-up 5 for InfoSphere Information Server Version 11.5.0.1
Download ISF roll-up 7 for InfoSphere Information Server Version 11.3.1.2
Download ISF roll-up 6 for InfoSphere Information Server Version 11.5.0.1
Download ISF roll-up 8 for InfoSphere Information Server Version 11.3.1.2
Download ISF roll-up 3 for InfoSphere Information Server Version 11.3.1.2
Download ISF roll-up 4 for InfoSphere Information Server Version 11.5.0.1
Download ISF roll-up 4 for InfoSphere Information Server Version 11.3.1.2

APAR status

• Closed as program error.

Error description

• A trusted session leak can cause Information Server to stop
  working.  The external symptoms can include:
  
  - DataStage Designer "View Data" and "Test Connection" fails
  because the ASBAgent on the engine tier is unable to log into
  the services tier.
  - Unable to log into Information Governance Catalog
  
  You can confirm this is the problem cause of the problem by
  looking in the IBM WebSphere Application Server SystemOut.log
  for the error message
  "com.ibm.iis.isf.security.SessionLimitExceededException: The
  maximum number of sessions has been reached."
  
  You can fix the cause of the leak by applying the fix as per the
  RECOMMENDATION below.
  
  In some cases, the exceeded sessions can prevent the patch
  process.  Before applying the patch, you can temporarily increas
  the number of sessions.
  
  On the IBM InfoSphere Information Server services tier, run
  these command from the <Information Server install
  path>/ASBServer/bin:
  
  > ./iisAdmin.sh -display -key
  com.ibm.iis.isf.security.TrustedSessionTokenCacheMaxCapacity
  
  This command will return the maximum number of trusted sessions.
  The default is 1000.
  
  Change the maximum number with the command:
  > ./iisAdmin.sh -set -key
  com.ibm.iis.isf.security.TrustedSessionTokenCacheMaxCapacity
  -value 1100
  
  where 1100 is your maximum number of session + 100.
  
  Restart WebSphere.
  
  Install the patches.
  
  After the patches have been installed, you can reset the max
  capacity to the original value.
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Information Server Users
  ****************************************************************
  Trusted Session leak causes Information Server to stop working
  ****************************************************************
  RECOMMENDATION:
  Refer to Security bulletin
  http://www-01.ibm.com/support/docview.wss?uid=swg21975827 for
  actions to perform.
  ****************************************************************
  

Problem conclusion

• fix coded
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WIS DATASTAGE

• Fixed component ID

  5724Q36DS

Applicable component levels

• RB31 PSY

     UP

• RB50 PSY

     UP