IBM Support

JR53442: Shopper who is in a "Remember Me" session sees an unnecessary warning message that the session will expire soon

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • This situation occurs in the Aurora store for a shopper who has
    selected the "Remember Me" option so that their session-related
    information persists from one session to the next. In this case,
     it is not necessary to show the shopper the following warning
    message:
    
    "Your session is about to timeout due to inactivity.  Click OK
    to extend your time for an additional {n} minutes."
    
    The shopper should see the warning message only when he or she
    has not selected the "Remember Me" option.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce shoppers who are using a store based on the
    Aurora starter store.
    
    PROBLEM ABSTRACT:
    Shopper who is in a "Remember Me" session sees an unnecessary
    warning message that the session will expire soon
    
    BUSINESS IMPACT:
    The shopper's session is disrupted with an unnecessary message.
    
    RECOMMENDATION:
    

Problem conclusion

  • The code for the Aurora starter store has been updated to
    prevent the unnecessary message from displaying in this
    situation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53442

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-25

  • Closed date

    2015-06-23

  • Last modified date

    2015-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021