IBM Support

JR53404: Promotion engine does not log exceptions completely

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When an exception is thrown during the promotion engine
execution, the type of exception is written to the trace log,
but the details of the exception are lost.  For example, the
full stack trace for the call will not be written to the log.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce customers on v7 who use promotions

PROBLEM ABSTRACT:
Promotion engine does not log exceptions completely

BUSINESS IMPACT:
IT and Support are unable to determine why the promotion engine
failed

RECOMMENDATION:

    



Problem conclusion


    

  • Changed the existing trace in the promotion engine to properly
handle exceptions by passing the exception into the logger
instead of only logging the exception type.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR53404
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    YesSpecatt / Serviceability
    • 

  • Submitted date
    2015-05-19
    • 

  • Closed date
    2015-06-17
    • 

  • Last modified date
    2015-06-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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