IBM Support

JR53390: Internet Explorer 11 truncates drop-down menu in WebSphere Commerce tools

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If you are using IBM WebSphere Commerce tools, such as IBM
WebSphere Commerce Accelerator, IBM WebSphere Commerce
Administration Console, or IBM WebSphere Commerce Organization
Administration Console, with Internet Explorer 11, the drop-down
 menu is truncated and only displays partially.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
All IBM WebSphere Commerce Tools users.

PROBLEM ABSTRACT:
Internet Explorer 11 truncates drop-down menu in WebSphere
Commerce tools

BUSINESS IMPACT:
Tools continue to function properly but has a negative impact on
 user experience.

RECOMMENDATION:

    



Problem conclusion


    

  • Added 1 pixel to the calculated width of the iFrame drop down
menu.
If you encounter similar issues with customized components, you
might  need to apply a similar method to fix truncated display
issues.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR53390
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-05-19
    • 

  • Closed date
    2015-06-18
    • 

  • Last modified date
    2015-06-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback