IBM Support

JR53381: The Promotional Code help tooltip in the checkout pages might no t show all details if text is too long

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APAR status

  • Closed as program error.

Error description

  • In the Shopping Cart and Shipping and Billing pages that allow
    shoppers to enter promotional codes, if the description of the
    promotion code used is too long, the help tooltip might not
    display all details of the promotion as some of the text might
    get cut off.
    

Local fix

  • If the Aurora starter store is already published, modify the
    PromotionCodeDisplay.jsp file to remove style="overflow:hidden"
    from the div. By removing style="overflow:hidden", if the
    promotion text is too long, the tooltip will expand and show the
     text (In Aurora, this div has an id of
    "WC_PromotionCodeDisplay_div_9_${status.count}")
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce V7 Feature Pack 5 customers who use the
    Aurora starter store.
    
    PROBLEM ABSTRACT:
    The Promotional Code help tooltip in the checkout pages might
    not show all details if text is too long
    
    BUSINESS IMPACT:
    Checkout pages might not display all promotion details if the
    description is too long.
    
    RECOMMENDATION:
    

Problem conclusion

  • Update code so that if the promotion description is too long,
    the help tooltip expands to show the complete description text.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53381

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Serviceability

  • Submitted date

    2015-05-19

  • Closed date

    2015-06-03

  • Last modified date

    2015-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
12 December 2021