IBM Support

JR53380: Additional error checking needed when importing segments into WebSphere Commerce.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When importing Digital Analytics segments into WebSphere
    Commerce, there is insufficient logging and error messages to
    help diagnose incorrectly encrypted password data and invalid
    user ids.
    
    The authentication password must be ASCII-encoded.  Inadequate
    error messages are provided to help diagnose the situation where
     a different encoding is used.
    

Local fix

  • Ensure password is ASCII-encoded (not HEX-encoded) using the
    WebSphere Commerce utility wcs_encrypt.
    

Problem summary

  • USERS AFFECTED:
    V7 customers who export customer segments from Digital
    Analytics.
    
    PROBLEM ABSTRACT:
    Additional error checking needed when importing segments into
    WebSphere Commerce.
    
    BUSINESS IMPACT:
    Business user is unable to export a segment to WebSphere
    Commerce from Digital Analytics if the password is encrypted
    incorrectly.  Additionally, the import operation could fail in
    no-longer-valid userids are provided as members of the segment.
    
    RECOMMENDATION:
    

Problem conclusion

  • Additional tracing and error handling was introduced to more
    accurately describe the problem for the exporter of the data
    from Digital Analytics.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53380

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Serviceability

  • Submitted date

    2015-05-19

  • Closed date

    2015-06-23

  • Last modified date

    2015-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
12 December 2021