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JR53043: The session timeout triggers the logoff, but the become user is not allowed to execute the logoff command.

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APAR status

  • Closed as program error.

Error description

  • When you logon as a buyer admin, and then proceed to use the buy
    on behalf of option with another user, and then leave it idle
    so the logon timeout limit is reached, and then try to do
    something like click the my account page, it throws an access
    control error.
    

Local fix

  • 1. For admin users, when sets "run as user", do the business
    actions right after, and then restore the original user after
    business actions have been done for that "run as user".
    
    2. When ever there is such problem, close the browser,  and open
     again.
    

Problem summary

  • USERS AFFECTED:
    Admin who enables "run as user" and meets a logon timeout.
    
    PROBLEM ABSTRACT:
    The session timeout triggers the logoff, but the become user is
    not allowed to execute the logoff command.
    
    BUSINESS IMPACT:
    There is infinite loop that causes the store page always
    loading.
    
    RECOMMENDATION:
    

Problem conclusion

  • A fix that will automatically invoke the
    RestoreOriginalUserSetInSessionCmd command before LogOffCmd.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53043

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-07

  • Closed date

    2015-06-16

  • Last modified date

    2015-06-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021