IBM Support

JR52816: Facebook widgets for Commerce Composer have display and link-related issues

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Shoppers might encounter the following issues when interacting
    with the two Facebook-related Commerce Composer widgets:
    
    Facebook Like widget:
    
    1. When shopper clicks the Like button from a category, bundle,
    or kit page, the resulting link that is posted to the Facebook
    page is incorrect.
    
    2. When shopper clicks the Like button on a product details
    page, the images for the "liked" product are missing or
    incorrect.
    
    Facebook Activity widget:
    
    3. When shopper clicks the Like button, the resulting link that
    is posted to the Facebook page points to the home page rather
    than the page that the shopper was on.
    
    4. When shopper clicks the Like button, the modal dialog for
    adding a comment is partially covered by the activity feed.
    

Local fix

  • No local fix available.
    

Problem summary

  • USERS AFFECTED:
    Shoppers who are shopping on a store that runs WebSphere
    Commerce V7, Feature Pack 7 with Commerce Composer enabled.
    
    PROBLEM ABSTRACT:
    Facebook widgets for Commerce Composer have display and
    link-related issues
    
    BUSINESS IMPACT:
    Shoppers get undesired results when they use the Like button in
    these two widgets.
    
    RECOMMENDATION:
    

Problem conclusion

  • The code that supports the Facebook Like and Facebook Activity
    widgets has been updated as follows:
    
    Facebook Like widget:
    - Added catalog entry details so that the correct link and image
     information is displayed.
    
    Facebook Activity widget:
    - Changed widget to point to the current URL.
    - Altered CSS so that the modal dialog for commenting is not
    covered.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52816

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-12

  • Closed date

    2015-04-26

  • Last modified date

    2015-05-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021