IBM Support

JR52768: The "Customer Is In Segment" trigger does not include guest and generic users.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as new function.

Error description

  • The "Customer Is In Segment" trigger in a dialog activity only
considers registered customers who belong to the segment.
However, guest and generic customers may also belong to the
segment if they were added using the "Add To or Remove From
Customer Segment" action.

Local fix

  • 



Problem summary


    

  • The "Customer Is In Segment" trigger does not include guest and
generic users.

    



Problem conclusion


    

  • The "Customer Is In Segment" trigger is enhanced to find guest
and generic users who belong to the segment, typically added
through the "Add To or Remove From Customer Segment" marketing
action. These users have an entry in the DMMBRGRPPZN database
table associated with the customer segment.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR52768
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-03-09
    • 

  • Closed date
    2015-08-07
    • 

  • Last modified date
    2015-08-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback