APAR status
Closed as program error.
Error description
OutOfMemoryError exceptions and large allocations are seen from SolrSearchConfigurationRegistry during a registry refresh: JVMDUMP039I Processing dump event "allocation", detail "2236276040 bytes, type java.lang.String[]" at 2015/02/20 17:49:43 - please wait. Thread=WorkManager.broadcast : 24 (00002AAACC84A930) Status=Running at com/ibm/commerce/foundation/internal/server/services/search/conf ig/solr/SolrSearchProfileConfig$FieldConfig.getFieldNames()[Ljav a/lang/String; (SolrSearchProfileConfig.java:1477) (Compiled Code) at com/ibm/commerce/foundation/internal/server/services/search/conf ig/solr/SolrSearchProfileConfig$SortConfig.getSortFields()[Ljava /lang/String; (SolrSearchProfileConfig.java:3520) (Compiled Code) at com/ibm/commerce/foundation/internal/server/services/search/conf ig/solr/SolrSearchConfigurationRegistry.mergeSolrSearchProfile(L com/ibm/commerce/foundation/internal/server/services/search/conf ig/solr/SolrSearchProfileConfig;Lcom/ibm/commerce/foundation/int ernal/server/services/search/config/solr/SolrSearchProfileConfig ;)Lcom/ibm/commerce/foundation/internal/server/services/search/c onfig/solr/SolrSearchProfileConfig; (SolrSearchConfigurationRegistry.java:1983) (Compiled Code) at com/ibm/commerce/foundation/internal/server/services/search/conf ig/solr/SolrSearchConfigurationRegistry.processSolrSearchProfile ()V (SolrSearchConfigurationRegistry.java:1769) at com/ibm/commerce/foundation/internal/server/services/search/conf ig/solr/SolrSearchConfigurationRegistry.refresh()V (SolrSearchConfigurationRegistry.java:1497) at com/ibm/commerce/registry/SearchConfigurationRegistry.refresh()V (SearchConfigurationRegistry.java:76)
Local fix
Problem summary
USERS AFFECTED: Shoppers are impacted when server becomes unavailable due to OutOfMemory PROBLEM ABSTRACT: OutOfMemoryError from SolrSearchConfigurationRegistry BUSINESS IMPACT: Cannot continuously refresh registries and over time Commerce server needs to be restarted due to out of memory. RECOMMENDATION:
Problem conclusion
Registry code has been updated to avoid the memory leak
Temporary fix
Comments
APAR Information
APAR number
JR52651
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-02-24
Closed date
2015-03-23
Last modified date
2015-03-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021