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JR52651: OutOfMemoryError from SolrSearchConfigurationRegistry

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APAR status

  • Closed as program error.

Error description

  • OutOfMemoryError exceptions and large allocations are seen from
    SolrSearchConfigurationRegistry during a registry refresh:
    
    
    JVMDUMP039I Processing dump event "allocation", detail
    "2236276040 bytes, type java.lang.String[]" at 2015/02/20
    17:49:43 - please wait.
    Thread=WorkManager.broadcast : 24 (00002AAACC84A930)
    Status=Running
    at
    com/ibm/commerce/foundation/internal/server/services/search/conf
    ig/solr/SolrSearchProfileConfig$FieldConfig.getFieldNames()[Ljav
    a/lang/String; (SolrSearchProfileConfig.java:1477) (Compiled
    Code)
    at
    com/ibm/commerce/foundation/internal/server/services/search/conf
    ig/solr/SolrSearchProfileConfig$SortConfig.getSortFields()[Ljava
    /lang/String; (SolrSearchProfileConfig.java:3520) (Compiled
    Code)
    at
    com/ibm/commerce/foundation/internal/server/services/search/conf
    ig/solr/SolrSearchConfigurationRegistry.mergeSolrSearchProfile(L
    com/ibm/commerce/foundation/internal/server/services/search/conf
    ig/solr/SolrSearchProfileConfig;Lcom/ibm/commerce/foundation/int
    ernal/server/services/search/config/solr/SolrSearchProfileConfig
    ;)Lcom/ibm/commerce/foundation/internal/server/services/search/c
    onfig/solr/SolrSearchProfileConfig;
    (SolrSearchConfigurationRegistry.java:1983) (Compiled Code)
    at
    com/ibm/commerce/foundation/internal/server/services/search/conf
    ig/solr/SolrSearchConfigurationRegistry.processSolrSearchProfile
    ()V (SolrSearchConfigurationRegistry.java:1769)
    at
    com/ibm/commerce/foundation/internal/server/services/search/conf
    ig/solr/SolrSearchConfigurationRegistry.refresh()V
    (SolrSearchConfigurationRegistry.java:1497)
    at
    com/ibm/commerce/registry/SearchConfigurationRegistry.refresh()V
     (SearchConfigurationRegistry.java:76)
    

Local fix

Problem summary

  • USERS AFFECTED:
    Shoppers are impacted when server becomes unavailable due to
    OutOfMemory
    
    PROBLEM ABSTRACT:
    OutOfMemoryError from SolrSearchConfigurationRegistry
    
    BUSINESS IMPACT:
    Cannot continuously refresh registries and over time Commerce
    server needs to be restarted due to out of memory.
    
    RECOMMENDATION:
    

Problem conclusion

  • Registry code has been updated to avoid the memory leak
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52651

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-24

  • Closed date

    2015-03-23

  • Last modified date

    2015-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021