IBM Support

JR52305: After enabling Feature Pack 7, promotion codes cannot be removed from an order

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After upgrading to Feature Pack 7, a shopper cannot remove
    promotion codes from their order.
    

Local fix

  • Manually update the PX_CDPOOL database table to fill in the new
    columns REFERENCE_ID, INTERNAL_ID, WORKGROUP, TASKGROUP) added
    in the schema change for promotion codes that were created prior
     to enabling Feature Pack 6 or later.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7 who have upgraded to Feature Pack
     6 or later and use promotion codes
    
    PROBLEM ABSTRACT:
    After enabling Feature Pack 7, promotion codes cannot be removed
     from an order
    
    BUSINESS IMPACT:
    Shoppers are unable to remove promotion codes from their orders.
    
    RECOMMENDATION:
    

Problem conclusion

  • The root cause of this issue is the schema changes for columns
    in the PX_CDPOOL table, introduced in the Feature Pack 6 APAR
    JR52302. The schema changes added new columns to the PX_CDPOOL
    database table. These new columns are not populated for
    promotion code entries that were created prior to enabling
    Feature Pack 6 or later.
    
    Added a check to fall back to the original Feature Pack 1 to 5
    query that is used to update PX_CDUSAGE in the case that a
    promotion code does not have the new columns filled out.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52305

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-14

  • Closed date

    2015-04-19

  • Last modified date

    2015-04-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021