IBM Support

JR52120: Add DK to cart and then failed to go to cart when using sterling 9.4

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Add a DK or PDK into shopping cart, and then go to shopping
    cart, error come out. This error only happened when integrating
    WCS with Sterling 9.4.
    

Local fix

Problem summary

  • USERS AFFECTED:
    Customer who is using WCS/Configurator integration solution and
    using Sterling 9.4
    
    PROBLEM ABSTRACT:
    Add DK to cart and then failed to go to cart when using sterling
     9.4
    
    BUSINESS IMPACT:
    Shopper can not finish the shopping flow
    
    RECOMMENDATION:
    

Problem conclusion

  • The root cause is that the case of Sterling
    API(extractPicksFromConfigurationBOM) output is changed in
    sterling 9.4. We change the code to consume the new Sterling API
     output if we can not get information from the old output.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR52120

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-12-18

  • Closed date

    2015-01-15

  • Last modified date

    2015-01-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021