IBM Support

JR51890: Missing IBM product recommendations on store pages that are cach ed

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The IBM Product Recommendation Widget does not work on cached
    pages. The widget cannot get the "partNumber" variable set to
    requestScope by parent page, since parent page is cached.
    

Local fix

Problem summary

  • USERS AFFECTED:
    Customers who are using IBM Product Recommendation Widget on
    cached pages.
    
    PROBLEM ABSTRACT:
    Missing IBM product recommendations on store pages that are
    cached
    
    BUSINESS IMPACT:
    Layouts created in Commerce Composer that use the IBM Product
    Recommendation widget does not show the recommendations.
    
    RECOMMENDATION:
    

Problem conclusion

  • Save part number to page as hidden element and let IBM Product
    Recommendation Widget read the hidden element
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR51890

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-25

  • Closed date

    2015-01-15

  • Last modified date

    2015-01-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021