JR51867: Scheduled recurring orders are not created when buyers belong to 2 organizations

APAR status

• Closed as program error.

Error description

• Setup:
  1. Register a buyer + org in store
  2. Create 2 sub orgs under the parents org (2 sub orgs to ensure
   they dont share any common contracts)
  3. Register a buyer under suborg1 and give him org participant
  role in suborg2.
  
  
  - Create 2 different contracts for the orgs. Each contract have
  unique products/categories in them. In such a way that there is
  no overlap.
  -  Buyer places a recurring order under suborg2.
  - Advance time and see if child orders were created
  
  Observed Results:
  No child orders were created for the recurring order and the
  recurring order was marked cancelled in store.
  Expected Results:
  Child Orders should be created for the recurring order places as
   buyer under org2.
  

Local fix

Problem summary

• USERS AFFECTED:
  Affect the users who want to use org participant role to place
  recurring order.
  
  PROBLEM ABSTRACT:
  Scheduled recurring orders are not created when buyers belong to
   2 organizations
  
  BUSINESS IMPACT:
  Organization participant role is not working as expect in
  Recurring Order.
  
  RECOMMENDATION:
  

Problem conclusion

• If the buyer placed the recurring order under his/her
  participant org,  then continue to use the participant
  organization when creating the child order.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP