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JR51824: Couldn't use dynamic kit product in promotions

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APAR status

  • Closed as program error.

Error description

  • Couldn't use dynamic kit item as catalog entry X in "buy catalog
    entry X and get catalog entry Y free" promotion type. When
    submitting order with this promotion applied in shopping cart,
    noticing the following error message,
    
    CommerceSrvr E
    com.ibm.commerce.orderitems.commands.OrderItemsCmdHelper
    updateOrderItemConfigurations CMN0409E: The following error
    occurred
    during processing: "CORBA OBJECT_NOT_EXIST 0x0 No; nested
    exception is:
    
                    org.omg.CORBA.OBJECT_NOT_EXIST:
    java.rmi.NoSuchObjectException: vmcid: 0x0 minor code: 0
    completed:
    No". java.rmi.NoSuchObjectException: CORBA OBJECT_NOT_EXIST 0x0
    No;
    nested exception is:
    
                    org.omg.CORBA.OBJECT_NOT_EXIST:
    java.rmi.NoSuchObjectException: vmcid: 0x0 minor code: 0
    completed:
    No
    

Local fix

  • N/A
    

Problem summary

  • USERS AFFECTED:
    Customer who is using Sterling Configurator Integration.
    
    PROBLEM ABSTRACT:
    Couldn't use dynamic kit product in promotions
    
    BUSINESS IMPACT:
    Customer who is using Sterling Configurator Integration can not
    buy a dynamic kit with free gifts.
    
    RECOMMENDATION:
    

Problem conclusion

  • Update OOB logic to not calculate the order during updating the
    order item configuration with regenerated configuration BOM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR51824

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-18

  • Closed date

    2014-12-18

  • Last modified date

    2014-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
18 December 2014