IBM Support

JR51069: When opening store preview on CMC with Firefox version 31, a blank page is displayed

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APAR status

  • Closed as program error.

Error description

  • This fix is to fix the blank store preview on CMC with Firefox
    version 31
    

Local fix

Problem summary

  • USERS AFFECTED:
    End user unable to review store preview
    
    PROBLEM ABSTRACT:
    When opening store preview on CMC with Firefox version 31, a
    blank page is displayed
    
    BUSINESS IMPACT:
    Affect usability
    
    RECOMMENDATION:
    

Problem conclusion

  • Update code to use setTimeout as a workaround to a limitation in
     Firefox when using document.write() on a newly opened window
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR51069

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-21

  • Closed date

    2014-10-02

  • Last modified date

    2014-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
03 November 2014