JR51048: InvalidDataException while processing refund for multiple oderitems in reverse order in partial shippment

7.0.0.9 for Developer Express
7.0.0.9 for Developer Professional
7.0.0.9 for Developer Enterprise
7.0.0-WS-WCServer-FP009

APAR status

• Closed as program error.

Error description

• Steps to produce the issue:
  1) Ship order items partially
  2)
  Return items in reverse sequence.
  
  Observed Results: When return
  is reversed, during the refund of second item,
  InvalidDataException occurs "The parameter amount should be <=
  57.75000, but it is 257.25000".
  

Local fix

• No.
  

Problem summary

• USERS AFFECTED:
  Customers using partial shipment.
  
  PROBLEM
  ABSTRACT:
  InvalidDataException while processing refund for
  multiple oderitems in reverse order in partial shippment
  BUSINESS IMPACT:
  Not able to refund when partial shipment
  

Problem conclusion

• Update the OOB logic to associate return data with correct
  payments.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP