IBM Support

JR50775: In an extended site scenario, removing an assigned page from a layout, causes a server error in CMC

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APAR status

  • Closed as program error.

Error description

  • The following error is noted in the logs when attempting to
    remove an assigned page from a layout:
    
     wcfServiceDataset onIOError Error occurred while invoking URL
    [/lobtools/cmc/DeleteLayoutLocation?requestIdentifier=2&locale=e
    n_US&timeZoneId=America%2FNew_York&storeId=10051&identityId=3121
    49769&pageLayoutId=25651&pageLocationId=21501] Error #2032
    

Local fix

Problem summary

  • USERS AFFECTED:
     Business Users who change layouts in an extended sites setup
    
     PROBLEM ABSTRACT:
     In an extended site scenario, removing an assigned page from a
    layout, causes a server error in CMC
    
     BUSINESS IMPACT:
     Business Users are unable to modify layouts in an extended
    sites setup.
    
     RECOMMENDATION:
    

Problem conclusion

  • When a category/catalog entry is removed from the layout, the
    underlying framework is fixed to handle the case of multiple
    e-sites referring to the same catalog entry/category.
    
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50775

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-14

  • Closed date

    2014-09-30

  • Last modified date

    2014-09-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
30 September 2014