Direct links to fixes
APAR status
Closed as program error.
Error description
When an administrator searches for organizations in the OrgAdmin console, this is done based on the current user's roles and it can take an extended period of time due to the number of roles in MemberSearch.xml
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce v7.0 administrators whom are experiencing slow organization searches in the OrgAdmin console. PROBLEM ABSTRACT: Improve performance of organization search in OrgAdmin console BUSINESS IMPACT: Slow response time. Unable to update attributes for existing organizations (approvals, roles, policies, etc) RECOMMENDATION:
Problem conclusion
With the iFix associated to this APAR installed, in MemberSearch.xml, query 2 under <organizationSearch><query name="getWhereClauseAllUsersInOrgsICanManage" > and under <userSearch><query name="getWhereClauseAllUsersInOrgsICanManage" > can be commented out: <!-- <subQuery number="2" > <role name="Seller Administrator" /> <role name="Customer Service Representative" /> <role name="Customer Service Supervisor" /> </subQuery> --> Restart server after applying the changes. This will improve the performance of member searches in the Org Admin console. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR50763
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
600
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-07-11
Closed date
2014-09-26
Last modified date
2014-09-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021