IBM Support

JR50763: Improve performance of organization search in OrgAdmin console

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When an administrator searches for organizations in the OrgAdmin
    console, this is done based on the current user's roles and it
    can take an extended period of time due to the number of roles
    in MemberSearch.xml
    

Local fix

Problem summary

  • USERS AFFECTED:
     WebSphere Commerce v7.0 administrators whom are experiencing
    slow organization searches in the OrgAdmin console.
    
     PROBLEM ABSTRACT:
     Improve performance of organization search in OrgAdmin console
    
     BUSINESS IMPACT:
     Slow response time. Unable to update attributes for existing
    organizations (approvals, roles, policies, etc)
    
     RECOMMENDATION:
    

Problem conclusion

  • With the iFix associated to this APAR installed, in
    MemberSearch.xml, query 2 under <organizationSearch><query
    name="getWhereClauseAllUsersInOrgsICanManage" > and under
    <userSearch><query name="getWhereClauseAllUsersInOrgsICanManage"
     > can be commented out:
    
        <!--
        <subQuery number="2" >
         <role name="Seller Administrator" />
         <role name="Customer Service Representative" />
         <role name="Customer Service Supervisor" />
        </subQuery>
     -->
    
     Restart server after applying the changes. This will improve
    the performance of member searches in the Org Admin console.
    
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50763

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-11

  • Closed date

    2014-09-26

  • Last modified date

    2014-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021