Direct links to fixes
APAR status
Closed as program error.
Error description
A store page includes an e-Marketing Spot with a name that is currently not defined in Management Center. An existing e-Marketing Spot is renamed to have the name specified by the store page. When viewing the store page, the e-Marketing Spot is empty, and does not display any recommendations associated with the e-Marketing Spot.
Local fix
Create a new e-Marketing Spot instead of renaming an existing e-Marketing Spot
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 using e-Marketing Spots PROBLEM ABSTRACT: When an e-Marketing Spot is renamed, the e-Marketing Spot recommendations do not appear on the store page. BUSINESS IMPACT: e-Marketing Spots have empty display on the store page RECOMMENDATION:
Problem conclusion
When an e-Marketing Spot is renamed, entries in the marketing cache need to be removed for both the old e-Marketing Spot name and the new e-Marketing Spot name. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR50684
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-07-03
Closed date
2014-10-08
Last modified date
2014-10-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021