IBM Support

JR50684: CMVC 235876 - When an e-Marketing Spot is renamed, the e-Marketing Spot recommendations do not appear on the store page

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APAR status

  • Closed as program error.

Error description

  • A store page includes an e-Marketing Spot with a name that is
    currently not defined in Management Center. An existing
    e-Marketing Spot is renamed to have the name specified by the
    store page. When viewing the store page, the e-Marketing Spot is
     empty, and does not display any recommendations associated with
     the e-Marketing Spot.
    

Local fix

  • Create a new e-Marketing Spot instead of renaming an existing
    e-Marketing Spot
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7.0 using e-Marketing Spots
    
    PROBLEM ABSTRACT:
    When an e-Marketing Spot is renamed, the e-Marketing Spot
    recommendations do not appear on the store page.
    
    BUSINESS IMPACT:
    e-Marketing Spots have empty display on the store page
    
    RECOMMENDATION:
    

Problem conclusion

  • When an e-Marketing Spot is renamed, entries in the marketing
    cache need to be removed for both the old e-Marketing Spot name
    and the new e-Marketing Spot name.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50684

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-03

  • Closed date

    2014-10-08

  • Last modified date

    2014-10-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021