IBM Support

JR50516: Site Administrators are unable to delete items from the Management Center after moving to Feature Pack 7 (FEP7)

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APAR status

  • Closed as program error.

Error description

  • After upgrading to FEP7  site administrators are unable to
    delete items in Management Center.
    
    In the trace, there is a NullPointerException thrown in
    ProductEntitlementExpressionHelper
    
    Trace example;
    
    00000190 SearchService 1
    com.ibm.commerce.foundation.server.services.search.SearchService
    Facade invokeSearchExpressionProvider(SelectionCriteria)
    java.lang.RuntimeException: java.lang.NullPointerException
        at
    com.ibm.commerce.catalog.facade.server.services.search.expressio
    n.solr.SolrSearchProductEntitlementExpressionProvider.invoke(Sol
    rSearchProductEntitlementExpressionProvider.java:143)
        at
    com.ibm.commerce.foundation.internal.server.services.search.expr
    ession.solr.SolrSearchExpressionProvider.invoke(SolrSearchExpres
    sionProvider.java:217)
        at
    com.ibm.commerce.foundation.server.services.search.SearchService
    Facade.invokeSearchExpressionProvider(SearchServiceFacade.java:1
    57)
        at
    com.ibm.commerce.foundation.server.command.bod.bom.AbstractFetch
    NounUsingBusinessObjectMediatorCmdImpl.performExecute(AbstractFe
    tchNounUsingBusinessObjectMediatorCmdImpl.java:238)
        at
    com.ibm.commerce.catalog.facade.server.commands.FetchCatalogNavi
    gationViewCmdImpl.performExecute(FetchCatalogNavigationViewCmdIm
    pl.java:115)
    ........
    Caused by: java.lang.NullPointerException
        at
    com.ibm.commerce.contract.catalogfilter.util.ProductEntitlementE
    xpressionHelper.initialize(ProductEntitlementExpressionHelper.ja
    va:189)
        at
    com.ibm.commerce.contract.catalogfilter.util.ProductEntitlementE
    xpressionHelper.<init>(ProductEntitlementExpressionHelper.java:1
    27)
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on V7 who have upgraded to FEP7
    
    PROBLEM ABSTRACT:
    Site Administrators are unable to delete items from the
    Management Center after moving to Feature Pack 7 (FEP7)
    
    BUSINESS IMPACT:
    Site admins cannot delete items
    
    RECOMMENDATION:
    

Problem conclusion

  • ProductEntitlementExpressionHelper has been updated to prevent
    the NullPointerException
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50516

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-16

  • Closed date

    2014-08-06

  • Last modified date

    2014-08-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 August 2014