JR50460: IN PROCESS CENTER, THE HISTORY PAGE IS BLANK AFTER YOU USE THE BPMSNAPSHOTCLEANUP COMMAND TO DELETE AN ARCHIVED SNAPSHOT

APAR status

• Closed as program error.

Error description

• An exception occurs while history information for a process
  app or toolkit is being loaded when that history information
  contains references to deleted snapshots. The following stack
  trace is shown in the IBM Process Center server log:
  
  [6/11/14 11:48:49:449 CDT] 0000007b wle           E
  CWLLG1274E: An exception occurred.
  
  com.lombardisoftware.client.delegate.BusinessDelegateException:
  Snapshot with ID Snapshot.23944b97-011f-4927-8bb5-426c93138e9d
  not found.
   at
  com.lombardisoftware.client.delegate.BusinessDelegateException.a
  sBusinessDelegateException(BusinessDelegateException.java:41)
   at
  com.lombardisoftware.client.delegate.common.WebsphereDelegateHel
  per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j
  ava:208)
   at
  com.lombardisoftware.client.delegate.PersistenceServicesDelegate
  Default.findByPrimaryKey(PersistenceServicesDelegateDefault.java
  :180)
   at
  com.lombardisoftware.client.persistence.common.factorydelegate.U
  nversionedFactoryDelegate.findByPrimaryKey(UnversionedFactoryDel
  egate.java:42)
   at
  com.lombardisoftware.client.persistence.common.factorydelegate.C
  achedUnversionedFactoryDelegate.findByPrimaryKey(CachedUnversion
  edFactoryDelegate.java:66)
   at
  com.lombardisoftware.client.persistence.common.factorydelegate.C
  achedUnversionedFactoryDelegate.findByPrimaryKey(CachedUnversion
  edFactoryDelegate.java:51)
   at
  com.lombardisoftware.client.persistence.common.AbstractUnversion
  edPOFactory.findByPrimaryKey(AbstractUnversionedPOFactory.java:1
  23)
   at
  com.lombardisoftware.repository.server.ObjectManagementServiceIm
  pl.fromRepositoryHistory(ObjectManagementServiceImpl.java:2279)
   at
  com.lombardisoftware.repository.server.ObjectManagementServiceIm
  pl.getHistory(ObjectManagementServiceImpl.java:1069)
  ...
  Caused by: com.lombardisoftware.core.TeamWorksException:
  Snapshot with ID Snapshot.23944b97-011f-4927-8bb5-426c93138e9d
  not found.
   at
  com.lombardisoftware.server.ejb.persistence.CommonDAO.assertNotN
  ull(CommonDAO.java:70)
   at
  com.lombardisoftware.server.ejb.persistence.CommonDAO.assertMapN
  otNull(CommonDAO.java:50)
   at
  com.lombardisoftware.server.ejb.persistence.dao.UnversionedPODAO
  .findByPrimaryKey(UnversionedPODAO.java:437)
   at
  com.lombardisoftware.server.ejb.persistence.DefaultHandler.findB
  yPrimaryKey(DefaultHandler.java:118)
   at
  com.lombardisoftware.server.ejb.persistence.PersistenceServicesC
  ore$2.call(PersistenceServicesCore.java:137)
   at
  com.lombardisoftware.server.ejb.persistence.PersistenceServicesC
  ore$2.call(PersistenceServicesCore.java:135)
   at
  com.lombardisoftware.server.ejb.persistence.versioning.BranchMan
  ager.readAccess(BranchManager.java:171)
   at
  com.lombardisoftware.server.ejb.persistence.PersistenceServicesC
  ore.findByPrimaryKey(PersistenceServicesCore.java:135)
  
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• IN PROCESS CENTER, THE HISTORY PAGE FOR A PROCESS APPLICATION
  OR TOOLKIT IS BLANK AFTER YOU USE THE BPMSNAPSHOTCLEANUP
  COMMAND TO DELETE AN ARCHIVED SNAPSHOT
  

Problem conclusion

• A fix is available for IBM BPM V7.5.1.2 that removes deleted
  snapshot references from the history information. As a result,
  the exception no longer occurs.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR50460:
  
      1. Select IBM Business Process Manager with your edition
  from the product selector, the installed version to the fix
  pack level, and your platform, and then click Continue.
      2. Select APAR, enter JR50460, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  
  In addition to this interim fix, install the other interim
  fixes that are required for the BPMDeleteSnapshot and
  BPMSnapshotCleanup commands, which are listed in "Issues with
  BPMDeleteSnapshot and BPMSnapshotCleanup commands in IBM
  Business Process Manager (BPM)"
  (http://www.ibm.com/support/docview.wss?uid=swg21669992).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R750 PSY

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