IBM Support

JR50403: The expected products are not returned from a search after a buildindex & replication

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APAR status

  • Closed as program error.

Error description

  • If running an environment that includes:
    
     -Search Inventory Index
     -Slave search server cluster
    
     After running buildindex and replicating the index to the slave
    machines, it's noticed that some expected catentries are not
    being returned from searches.
    

Local fix

Problem summary

  • USERS AFFECTED:
     Users with FEP7 search slave cluster and using the inventory
    index
    
     PROBLEM ABSTRACT:
     The expected products are not returned from a search after a
    buildindex & replication
    
     BUSINESS IMPACT:
     high, unexpected search results
    
     RECOMMENDATION:
    

Problem conclusion

  • The replication process has been updated to refresh internal
    mapping
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50403

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-04

  • Closed date

    2014-09-30

  • Last modified date

    2014-09-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 September 2014