JR50384: INCOMPLETE EVENT MANAGER TASK FOR TIME BASED UCA CANCELS ALL OTHER TIME-BASED UCAs

7.5.1.2-WS-BPM-IFJR50384
8.5.5.0-WS-BPM-IFJR50384
8.5.0.0-WS-BPM-IFJR50384
8.5.0.1-WS-BPM-IFJR50384
8.0.1.2-WS-BPM-IFJR50384
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 6 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• On rare occasions, time-based UCAs suddenly disappear from the
  Event Manager monitor.
  
  For example, the task
  My Task (MYTAS) - MYTAS20141126V2 was scheduled last week.
  Scheduled UCA is expected to run each morning, M-F at 06:00.
  It does not.  We found if we "uncheck" and "check" the
  MyTask_UCA, we see it in the Event Monitor for awhile, but then
  it goes away.
  

Local fix

Problem summary

• When a time-based UCA is scheduled, an event manager task in the
  LSW_EM_TASK table and two keywords in the LSW_EM_TASK_KEYWORDS
  table are created. These keywords are 'UCA4.<uca-id>' and
  'scheduledExec'. On rare occasions, you might see event manager
  tasks for time-based UCAs that have only the 'scheduledExec'
  keyword. When a UCA is rescheduled, the keywords are used to
  delete the previous event manager task.  However, having only
  the 'scheduledExec' keyword for a particular UCA could cause all
  other time-based UCAs to be deleted during the rescheduling
  process.
  

Problem conclusion

• A fix is available for IBM BPM V7.5.1.1 that examines the UCA's
  keywords and silently creates the 'UCA4.<uca-id>' keyword
  during the rescheduling process if this keyword is missing.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR50384:
  
  1. Select IBM Business Process Manager with your edition from
   the product selector, the installed version to the fix pack
   level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR50384, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R751 PSY

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