JR50191: When transferring an order to an external OMS system, a null pointer exception may occur.

7.0.0.9 for Developer Express
7.0.0.9 for Developer Professional
7.0.0.9 for Developer Enterprise
7.0.0-WS-WCServer-FP009

APAR status

• Closed as program error.

Error description

• If invoking commands manually to compose Order Transfer messages
  (ex. when integrating with an external Order Management
  System), calls to these commands may fail in the event the
  storeId is not specified or is 0.  Such commands may include
  SOIProcessOrderSubmitEventCmd or ComposeTransferOrderCmd.
  
   The failure may occur only on orders that contain a promotion.
  This look up fails because the applicable storeId for the order
  cannot be found which causes a query against PX_CDPOOL for
  promotion data to fail.
  
   Example:
   [5/8/14 16:23:00:595 EDT] 000000f8 CommerceSrvr  E
  com.ibm.commerce.command.ECCommandTarget executeCommand
  CMN0420E: The following command exception has occurred during
  processing: "java.lang.NullPointerException".
  java.lang.NullPointerException
     at java.util.Hashtable.put(Hashtable.java:877)
     at
  com.ibm.commerce.marketing.commands.ResolvePromotionCodeCOTaskCm
  dImpl.checkPromotionCodeImplType(ResolvePromotionCodeCOTaskCmdIm
  pl.java:223)
     at
  com.ibm.commerce.marketing.commands.ResolvePromotionCodeCOTaskCm
  dImpl.performExecute(ResolvePromotionCodeCOTaskCmdImpl.java:340)
     at
  com.ibm.commerce.command.ECCommandTarget.executeCommand(ECComman
  dTarget.java:157)
     at
  com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach
  e.java:332)
     at
  com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable
  CommandImpl.java:166)
     at
  com.ibm.commerce.command.AbstractECTargetableCommand.execute(Abs
  tractECTargetableCommand.java:236)
     at
  com.ibm.commerce.marketing.promotion.code.MultipleCodesPromotion
  CodeResolver.resolveCode(MultipleCodesPromotionCodeResolver.java
  :247)
     at
  com.ibm.commerce.order.facade.server.commands.AbstractComposeOrd
  erCmdImpl.composePromotionCode(AbstractComposeOrderCmdImpl.java:
  4455)
     at
  com.ibm.commerce.order.facade.server.commands.AbstractComposeOrd
  erCmdImpl.composeOrder(AbstractComposeOrderCmdImpl.java:549)
     at
  com.ibm.commerce.order.facade.server.commands.ComposeOrderSummar
  yCmdImpl.composeOrderSummary(ComposeOrderSummaryCmdImpl.java:123
  )
     at
  com.ibm.commerce.order.facade.server.commands.ComposeOrderSummar
  yCmdImpl.execute(ComposeOrderSummaryCmdImpl.java:143)
     at
  com.ibm.commerce.order.facade.server.commands.ComposeOrderDetail
  sCmdImpl.composeOrderDetail(ComposeOrderDetailsCmdImpl.java:215)
     at
  com.ibm.commerce.order.facade.server.commands.ComposeTransferOrd
  erCmdImpl.composeOrderDetail(ComposeTransferOrderCmdImpl.java:21
  9)
     at
  com.mycompany.commerce.order.facade.server.commands.MyComposeTra
  nsferOrderCmdImpl.composeOrderDetail(MyComposeTransferOrderCmdIm
  pl.java:598)
     at
  com.ibm.commerce.order.facade.server.commands.ComposeOrderDetail
  sCmdImpl.execute(ComposeOrderDetailsCmdImpl.java:428)
     at
  com.mycompany.commerce.order.facade.server.commands.MyComposeTra
  nsferOrderCmdImpl.execute(MyComposeTransferOrderCmdImpl.java:141
  )
     at
  com.ibm.commerce.order.facade.server.commands.GetOrderCmdImpl.pe
  rformExpression(GetOrderCmdImpl.java:120)
     at
  com.ibm.commerce.foundation.server.command.bod.AbstractGetBusine
  ssObjectDocumentCmdImpl.performExecute(AbstractGetBusinessObject
  DocumentCmdImpl.java:155)
     at
  com.ibm.commerce.foundation.server.command.bod.BusinessObjectCom
  mandTargetImpl.executeCommand(BusinessObjectCommandTargetImpl.ja
  va:112)
     at
  com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach
  e.java:332)
     at
  com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable
  CommandImpl.java:166)
     at
  com.ibm.commerce.foundation.server.command.bod.BusinessObjectDoc
  umentProcessor.processBusinessObjectDocument(BusinessObjectDocum
  entProcessor.java:229)
     at
  com.ibm.commerce.order.facade.server.OrderFacadeImpl.getOrder(Or
  derFacadeImpl.java:67)
     at
  com.ibm.commerce.order.facade.server.EJSLocalStatelessOrder_a357
  eec5.getOrder(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor742.invoke(Unknown
  Source)
     at
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
  AccessorImpl.java:37)
     at java.lang.reflect.Method.invoke(Method.java:611)
     at
  com.ibm.commerce.foundation.internal.client.services.invocation.
  impl.LocalEJBInvocationBindingImpl.invoke(LocalEJBInvocationBind
  ingImpl.java:199)
     at
  com.ibm.commerce.foundation.internal.client.services.invocation.
  InvocationService.invoke(InvocationService.java:113)
     at
  com.ibm.commerce.foundation.client.facade.bod.AbstractBusinessOb
  jectDocumentFacadeClient.sendBusinessObjectDocument(AbstractBusi
  nessObjectDocumentFacadeClient.java:485)
     at
  com.ibm.commerce.order.facade.client.AbstractOrderFacadeClient.g
  etOrder(AbstractOrderFacadeClient.java:140)
     at
  com.ibm.commerce.order.facade.client.AbstractOrderFacadeClient.g
  etOrder(AbstractOrderFacadeClient.java:386)
     at
  com.ibm.commerce.order.event.AbstractProcessOrderSubmitEventCmdI
  mpl.transferOrder(AbstractProcessOrderSubmitEventCmdImpl.java:25
  0)
  

Local fix

• Set the storeId in the command context to the applicable storeId
   when calling SOIProcessOrderSubmitEventCmd
  

Problem summary

• USERS AFFECTED:
   WebSphere Commerce users on v7.0 Fix Pack 7 and higher who are
  manually calling commands to compose transfer order e-mails.
  
   PROBLEM ABSTRACT:
  
   When transferring an order to an external OMS system, a null
  pointer exception may occur.
  
   BUSINESS IMPACT:
   Orders containing promotions may not be sent to the OMS.
  
   RECOMMENDATION:
  

Problem conclusion

• If the store id returned back from the command context is 0, the
   store id will be retrieved from the order access bean instead.
  
   -------------------------------------------------------------
   The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
   http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

• Set the storeId in the command context to the applicable storeId
   when calling SOIProcessOrderSubmitEventCmd
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP