IBM Support

JR50098: Promotion is not being applied consistently when used in conjunction with custom filter.

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APAR status

  • Closed as program error.

Error description

  • When a custom filter is included with a promotion, the promotion
    may not be applied to the order even when the condition is met,
     depending on the sequence in which the products appear in the
    order.
    

Local fix

Problem summary

  • USERS AFFECTED:
     Customers that use custom filters with promotions
    
     PROBLEM ABSTRACT:
     Promotion is not being applied consistently when used in
    conjunction with custom filter.
    
     BUSINESS IMPACT:
     Shopper may not receive the promotion they are expecting
    
     RECOMMENDATION:
    

Problem conclusion

  • The logic for determining the application of promotion
    adjustments was not properly considering the application of
    filters.  The code is changed to ensure that applicability for
    any item in the cart is considered, and not just for the final
    item being evaluated, when determining whether the promotion
    applies.
    
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50098

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-29

  • Closed date

    2014-07-09

  • Last modified date

    2014-07-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021