JR49478: ISSUES WITH LOCALES IN IBM PROCESS PORTAL (LOCALE FALLBACK AND HANDLING OF PORTUGUESE AS CONFIGURED LOCALE)

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• The following issues with handling of locale settings in IBM
  Process Portal exist:
  
  (1) If no locale is configured in your user profile, Process
  Portal (with the exception of Coaches, which by design always
  fall back to English if no locale is configured in a user
  profile) will use the browser locale.  If the browser locale
  contains a language and country (for example, Spanish (Mexico),
  and that specific locale is not supported, Process Portal should
  fall back to the base language (for example, Spanish) if that
  language is supported; however, it falls back to English
  instead.
  
  (2) If the locale Portuguese is configured in your user profile,
  Process Portal might fall back to English.
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• Process Portal only performs "exact matches" of the locale from
  the browser to the list of supported locales, when no locale is
  configured in the user profile.  Additionally, when Portuguese
  is configured as the locale in the user profile, the IBM BPM
  representation "pt" does not match what Dojo expects as the
  representation, which is "pt-pt".
  

Problem conclusion

• A fix is available for IBM BPM V8.0.1.2 and V8.5.0.1 that
  matches the base language to a supported locale if the
  country-specific locale is not supported. Also, the fix
  represents Portuguese as "pt-pt" as expected by Dojo.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), for IBM
  BPM V8.0.1.2, search for JR49846 (fix for APAR JR49478 is
  included in the JR49846 fix); for V8.5.0.1, search for JR49478:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR49846 (for V8.0.1.2) or JR49478
  (for V8.5.0.1), and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R801 PSY

     UP