JR49327: DEFAULT GOVERNANCE SNAPSHOT ID IS STILL POINTING TO V8500 IN V8501.

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• After an installation of V8.5.0.0 with an immediate upgrade to
  V8.5.0.1, a process application  deployment fails, with the
  following exception:
  
  CWLLG2229E: An exception occurred in an EJB call.  Error:
  com.lombardisoftware.client.delegate.BusinessDelegateException:
  Snapshot.9b0bdb20-6dd1-4357-945a-4cdf0cbd021e
  
  
  com.lombardisoftware.client.delegate.BusinessDelegateException:
  com.lombardisoftware.client.delegate.BusinessDelegateException:
  
  
  This issue also affects creation of process application
  snapshots.  When a user tries to create a snapshot, the
  default snapshot creation governance process is not found,
  resulting in an error dialog box containing the following
  information:
   ﾢ￢ﾂﾬ ﾓcom.lombardisoftware.client.delegate.BusinessDelegateExce
   Snapshot.9b0bdb20-6dd1-4357-945a-4cdf0cbd021 ﾢ￢ﾂﾬ  .
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  IBM BPM Advanced, Standard, and Express     *
  ****************************************************************
  * PROBLEM DESCRIPTION: Process application snapshot creation   *
  *                      and deployment fails following an       *
  *                      installation of v8.5.0.0 with an        *
  *                      immediate upgrade to V8.5.0.1.          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  On IBM BPM V8501, the default governance snapshot  ID is
  pointing to the 8.5.0 snapshot, but the 8.5.0 snapshot is
  missing.  This occurs only if V8.5.0.0 and V8.5.0.1 are
  installed together through a scripted silent install or a
  custom
  install using IBM Installation Manager,
  and the user does not perform V8.5.0.0 configuration using
  either BPMConfig or the database configuration command
  (bootstrapProcessServerData) before installing V8.5.0.1. The
  result is that the 8.5.0 governance toolkit snapshot is not
  installed, but the default governance snapshot ID points to it.
  If the user  has not overridden the default installation
  governance process, then a process application deployment
  failure occurs. If the customer has not overridden the default
  snapshot creation governance process, then a snapshot creation
  error dialog will appear.
  

Problem conclusion

• The issue is resolved by applying a fix, before doing the
  install, that will cause a governance toolkit snapshot ID to be
  generated for the 8.5.0.1 value rather than the 8.5.0 value.
  The fix can also be applied afterwards if an 8.5.0.1 update has
  already been done before the fix was available.
  
  
  FIX AVAILABILITY:
  
  This fix is available at Fix Central
  (http://www.ibm.com/support/fixcentral).  To get the fix, search
  at that location for JR49327.  Then do the following steps:
  1. Select the product group, product, installed version, and
  platform, and click Continue.
  2. Select APAR or SPR, enter JR49327, and click Continue.
  
  When downloading fix packages, ensure that you also download the
  readme file for each fix. Review each readme file for additional
  installation instructions and information about the fix.
  

Temporary fix

• Yes, but IBM does not  recommend that users manually edit the
  database. The workaround is to manually update the
  BPM_GOVERNANCE_EVENT table to refer to the 8.5.0.1 snapshot id:
  5c679113-27ac-4bb8-bc83-36a0909c38e6.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R800 PSY

     UP