JR48814: ACCESSIBILITY ISSUES IN PROCESS PORTAL

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• The following accessibility issues exist in Process Portal
  (note that these issues were found using Version 14 of
  JAWS (R) screen reading software from Freedom Scientific):
  
  1. If the user logs in with an incorrect ID/password, the
  "Login failed" message is not spoken.  Subsequently when the
  cursor is in the User ID field, it is not spoken.
  
  2. On the Work page, under the Following tab, the text "You
  are not following any processes" (when displayed) is not spoken.
  
  3. After clicking on a process being followed, displaying the
  Details page (with Stream on the right side of the page), the
  user experiences the following issues:
  
  a. The drop-down button at the top next to the task name
  and Follow icon/button is not spoken.
  b. The due date is spoken, but with the wrong time of day.
  c. The created and completed dates are not spoken.
  d. The Stream label is not spoken (instead, "Main region
  work post edit type of text" is spoken.
  
  4. On the Work page, under the @Mentions tab, the text "Your
  name does not appear in any posts" (when displayed) is not
  spoken.
  
  5. On the Unfollow dialog, the text "Are you sure you want to
  stop following this process?" is not spoken; additionally
  pressing Insert+Z may be needed to have the text "Don't show me
  this message again" spoken.
  
  6. With a Coach form open, in the header, the "Task: Submit
  requisition drop-down" speaks "Unlabeled 7 button".
  
  7. In Work > My Tasks, the "Expand all task rows" button text
  is not spoken (although hover text is displayed).
  
  8. On the Claim task dialog, the text "This task is still
  unclaimed. When you open this task, it will be assigned to you"
  is not spoken.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
  *                  BPM Express.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: There are multiple accessibility        *
  *                      issues in Process Portal, revealed      *
  *                      with JAWS Version 14.                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Multiple code changes to user interface related files in
  Process Portal are required to address accessibility issues.
  

Problem conclusion

• The required code changes were applied to Process Portal user
  interface files, including the login page JSP and several
  JavaScript and HTML files, to resolve the accessibility issues.
  
  An interim fix for Business Process Manager Version 8.0.1.2 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  
  Note the following issues in the Error Description still exist
  with Internet Explorer 8 as the browser:
  
  - On the Unfollow dialog, the text "Are you sure you want to
  stop following this process?" is not spoken; additionally
  pressing Insert+Z may be needed to have the text "Don't show me
  this message again" spoken.
  
  - On the Claim task dialog, the text "This task is still
  unclaimed. When you open this task, it will be assigned to you"
  is not spoken.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM EXPRESS

• Fixed component ID

  5725C9600

Applicable component levels

• R800 PSY

     UP