IBM Support

JR48581: When Marketing triggers execute, there is a database error (in D B2) ERRORCODE=-4470, SQLSTATE=null

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APAR status

  • Closed as program error.

Error description

  • Invalid operation: Lob is closed. ERRORCODE=-4470, SQLSTATE=null
    

Local fix

Problem summary

  • USERS AFFECTED:
    WCS user
    
    PROBLEM ABSTRACT:
    When Marketing
    triggers execute, there is a database error (in DB2)
    ERRORCODE=-4470, SQLSTATE=null
    
    
    BUSINESS IMPACT:
    Not
    RECOMMENDATION:
    

Problem conclusion

  • Provided special consideration for reading a LOB database field
    in DB2 in the Marketing Triggers code.
    The problem may be seen
    in the store front when a Coupon is not assigned to a user (as
    set up in a Marketing Dialog activity)
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR48581

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-22

  • Closed date

    2014-08-07

  • Last modified date

    2014-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
07 August 2014