JR47933: CMVC 230875 - Workspace Task Group appears in 'Commit Failed' state after approval because of validation errors in promotions.

7.0.0.9 for Developer Express
7.0.0.9 for Developer Professional
7.0.0.9 for Developer Enterprise
7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.9 Fix Pack

APAR status

• Closed as program error.

Error description

• Upon approving a Workspace Task Group that contains updates to
  promotions, the task group appears in 'Commit Failed' state in
  the Management Center UI and the data in the task group is not
  approved into the production ready schema.
  
  An error message similar to the following may appear in the
  trace/log file:
   00000066 SystemErr     R
  com.ibm.commerce.promotion.facade.server.exception.PromotionAppl
  icationException: The attribute "Storage" could not be found for
  catalog entry "BSH016_1601" or any of its child SKUs. Check
  spelling of attribute name and ensure the attribute exists for
  the specified catalog entry. If the catalog entry is a product,
  then at least one of its child SKUs must use the attribute.
  
  In addition messages similar to the following will appear before
  the task group appears in the 'Commit Failed' state:
  
  [ 00000066 CommerceSrvr  E
  com.ibm.commerce.contentmanagement.commands.TaskGroupCommitCmdIm
  pl commitTaskgroup CMN0409E: The following error occurred during
  processing: "com.ibm.commerce.exception.ECSystemException: The
  following error occurred during processing: "{0}".".
  Correlation Identity: -a5c7fef:1404e642dc8:-7cca
  Additional Data:
   null
  Current exception:
  Message:
     _ERR_GENERIC
  Stack trace:
  com.ibm.commerce.exception.ECSystemException: The following
  error occurred during processing: "{0}".
   at
  com.ibm.commerce.context.content.resources.ResourceContentEventL
  istener.processActivityEvent(ResourceContentEventListener.java:1
  07)
   at
  com.ibm.commerce.event.WCSEventSource.notify(WCSEventSource.java
  :473)
   at
  com.ibm.commerce.event.WCSEventSource.notifyObservers(WCSEventSo
  urce.java:578)
   at
  com.ibm.commerce.event.WCSEvent.initialize(WCSEvent.java:107)
   at com.ibm.commerce.event.WCSEvent.<init>(WCSEvent.java:75)
   at
  com.ibm.commerce.context.content.events.ContentEvent.<init>(Cont
  entEvent.java:55)
   at
  com.ibm.commerce.context.content.events.ContentEventFactory.comm
  it(ContentEventFactory.java:97)
   at
  com.ibm.commerce.contentmanagement.commands.TaskGroupCommitCmdIm
  pl.commitTaskgroups(TaskGroupCommitCmdImpl.java:600)
   at
  com.ibm.commerce.contentmanagement.commands.TaskGroupCommitCmdIm
  pl.executeCommitTaskgroups(TaskGroupCommitCmdImpl.java:298)
   at
  com.ibm.commerce.contentmanagement.commands.TaskGroupCommitCmdIm
  pl.commitTaskgroup(TaskGroupCommitCmdImpl.java:503)
   at
  com.ibm.commerce.contentmanagement.commands.TaskGroupCommitCmdIm
  pl.performExecute(TaskGroupCommitCmdImpl.java:135)
   at
  com.ibm.commerce.command.ECCommandTarget.executeCommand(ECComman
  dTarget.java:157)
   at
  com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach
  e.java:332)
   at
  com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable
  CommandImpl.java:166)
   at
  com.ibm.commerce.command.AbstractECTargetableCommand.execute(Abs
  tractECTargetableCommand.java:217)
   at
  com.ibm.commerce.component.BaseComponentImpl.executeCommand(Base
  ComponentImpl.java:202)
   at
  com.ibm.commerce.component.WebAdapterComponentImpl.executeComman
  d(WebAdapterComponentImpl.java:46)
   at
  com.ibm.commerce.component.objimpl.WebAdapterServiceBeanBase.exe
  cuteCommand(WebAdapterServiceBeanBase.java:58)
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users on V7.0 using workspaces who modify and
  activate an existing promotion containing catalog entry
  promotions within task groups.
  
  PROBLEM ABSTRACT:
  Workspace Task Group appears in 'Commit Failed' state after
  approval because of validation errors in promotions.
  
  
  BUSINESS IMPACT:
  Customer can't create a promotion in production
  
  RECOMMENDATION:
  

Problem conclusion

• On approval of a task group containing promotions that have been
   modified, the approval process deactivates and reactivates
  promotions that are part of the workspace.  If there are
  promotions involving catalog entry level promotions, the catalog
   services will be called to validate the particular catalog
  entries exist with any specified attributes.
  
  The error results because the catalog services are called with
  the store in the context and validation will fail.  The fix
  ensures the store context is established for catalog services
  and also any validation error will not cause the approval
  process to result in the task group moving to the 'Commit
  Failed' state.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP