JR47879: ISSUES WITH PREFERRED LANGUAGE CONFIGURATION AND BEHAVIOR IN PROCESS PORTAL

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as fixed if next.

Error description

• In Process Portal, there are two issues related to the
  configuration and behavior of the "preferred language" setting
  in the user profile:
  
  1) If no preferred language is configured in the user profile
  (via the Process Admin Console or via Process Portal itself),
  the default language should be the browser language; however,
  the tabs at the top are displayed in English regardless of the
  browser language when no preferred language is configured.
  
  2) When a user saves a preferred language via the User Profile
  dialog in Process Portal for the first time, the language is
  not saved, even though it looks like it was saved (when viewing
  the User Profile dialog again later). In reality, the browser
  language is displayed.  (To actually save the preferred
  language, the user needs to change the selection to a
  different language and save, then change back to their
  preferred language and save again.)
  

Local fix

• Use one of the following workarounds:
  
  1) Set a language preference for the user in the Process Admin
  Console.
  
  2) Change the Portal Preference language to a different language
  than the desired language and click Save, then refresh the
  browser or log out and log back in.  Change the Portal
  Preference language to the desired language and click Save.
  (From this point forward the tabs will be displayed in the
  Portal Preference language, each time the language is changed.)
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
  *                  BPM Advanced.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Portal, there are two        *
  *                      issues related to the configuration     *
  *                      and behavior of the "preferred          *
  *                      language" setting in the user profile:  *
  *                      1) If no preferred language is          *
  *                      configured in the user profile, the     *
  *                      tabs at the top are displayed in        *
  *                      English regardless of the browser       *
  *                      language.                               *
  *                      2) When a user saves a preferred        *
  *                      language via the User Profile dialog    *
  *                      in Process Portal for the first time,   *
  *                      the language is not saved.              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Process Portal is not correctly displaying tabs in the browser
  language (if not English) when no user language preference is
  configured (or, a non-English language is configured as the
  Process Portal language preference).
  This issue will be resolved in a future maintenance release of
  Business Process Manager V8.5.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R800 PSY

     UP