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JR46142: CMVC 228088 - Performance issue when evaluating promotion with c ustomer segment conditions

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APAR status

  • Closed as program error.

Error description

  • If a customer segment is used in a promotion, the promotion
    logic will get all segment information of the shopper and check
    against the defined segment in the promotion rule. This results
    in an evaluation for all segments instead of evaluating only the
     specific customer segment defined in the promotion.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7.0 who use promotions with
    customer segment
    
    PROBLEM ABSTRACT:
    Performance issue when evaluating promotion with customer
    segment conditions
    
    BUSINESS IMPACT:
    Performance impact of a checkout flow when promotion with
    customer segment is used.
    
    RECOMMENDATION:
    

Problem conclusion

  • The fix delivered by this APAR is to enhance promotion
    evaluation performance by changing customer segment validation
    logic.  Previously, if a customer segment is used in a
    promotion, the promotion logic retrieves all segment information
     for the shopper and checks against the segment specified in
    promotion rule.  This resulted in more segments being checked
    than was necessary.  The updated logic will only check the
    segments that are defined in the promotion rule.
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46142

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-27

  • Closed date

    2013-05-31

  • Last modified date

    2013-05-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R600 PSY

       UP

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Document Information

Modified date:
31 May 2013